Kh3 Privacy Policy — Protection of Malaysian Users' Information
This page explains how kh3 collects, uses, stores, and protects the personal information of our users in Malaysia. Your privacy is our priority.
1. Information We Collect
When you register and use the kh3 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password provided at registration.
- Payment information: Details relating to MYR payment methods — such as bank account numbers or e-wallet information — required to process deposits and withdrawals. We do not store credit or debit card numbers directly.
- Device and browser information: Device type, operating system, browser type, IP address, and screen resolution are automatically collected for security purposes and to optimise the user experience.
- Usage data: Pages visited, session duration, game preferences, and transaction history within the kh3 platform.
- Cookies: Session data and user preferences stored in your browser to make returning to the platform easier.
2. How We Use Your Information
All information collected by kh3 is used solely for legitimate purposes directly related to the operation of the platform. The primary purposes for which user information is used are as follows:
- Handles account registration, identity verification, and password recovery
- Process deposit and withdrawal transactions in MYR securely
- Provide customer support and respond to user enquiries
- Detect and prevent fraudulent activity, unauthorised access, and security breaches
- Send important notifications related to your account and transactions
- Enhance the overall capabilities and user experience of the kh3 platform
- Comply with applicable legal and regulatory requirements
Kh3 will not use your personal information for third-party marketing purposes without your explicit consent.
3. Cookies & Activity Tracking
The kh3 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored in your browser that help the platform recognise you on future visits.
The types of cookies we use include:
- Session cookies: Used to maintain your login status during an active session and will be automatically deleted once you close your browser.
- Preference cookies: Saves your language settings, display preferences, and other platform preferences between sessions.
- Analytics cookies: Collects anonymised data on usage patterns to help us understand how users interact with the platform and make necessary improvements.
You can manage and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect some functions of the kh3 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All personal information of kh3 users is stored on servers protected by industry-standard SSL (Secure Socket Layer) encryption. Access to the user database is restricted to authorised personnel only, and internal security procedures are reviewed and updated on a regular basis.
Financial information, including payment details in MYR, is processed through payment channels that comply with industry security standards. User passwords are stored in hashed form and cannot be accessed in their original form by any party.
Sharing with Third Parties
Kh3 does not sell or rent users' personal information to third parties. Information may only be shared in the following limited circumstances: with payment service providers that process your MYR transactions; with the relevant authorities when required by law; or with technical service providers that support platform operations under strict confidentiality agreements. All third parties involved are required to uphold equivalent data protection standards.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a kh3 User
As a kh3 user, you have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or incomplete, you can update it through your account settings or by reaching out to customer support.
- Right to erasure: You may request the deletion of your personal information, subject to applicable legal requirements and ongoing platform operational needs.
- Right to object: You may object to certain processing of your information, in particular for direct marketing purposes.
Changes to This Policy
Kh3 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with a clearly indicated update date. Continued use of the platform after any changes are published will be considered acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal information by kh3, please contact our support team at [email protected]. You may also refer to our FAQ page for answers to common questions about privacy and account security.